FREQUENTLY ASKED QUESTIONS
Before you write to us
The questions we get most often, answered. If yours is not here, write to us and we will get back to you.
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Do I need to have waste of my own to work with MITZ?
No. If your company generates waste, we use it as raw material and give it traceability. If you have not identified it yet, we work with recovered materials that are already in process, so your project can start all the same.
What materials do you work with?
Today we transform plastic film, brand packaging and textiles such as denim, canvas and lycra. If your material is not on that list, we assess it before proposing anything.
Can I customize the pieces with my brand?
Yes. We adapt design, color, finish and presentation. The product is co-created with you during the design phase, you are not choosing from a closed catalog.
What is the minimum order and the delivery time?
Both depend on the product, the volume and the material. We confirm them in the proposal, after the initial diagnosis, so we do not give you a figure that later changes.
Do I receive information about the impact the project generates?
Yes. Every delivery includes a report with the environmental and social metrics of the project, which you can use in your communication and in your sustainability report.
Can I sell MITZ in my shop?
Yes. We work with shops, hotels and museums in Mexico, the United States and Europe. Write to us and we will send you the terms for your type of space.
Do you ship from the online store?
Yes. Shipping times and costs are calculated at checkout based on the destination.
STILL HAVE QUESTIONS?
Write to us and we will work it out with you
Tell us what you need and we will come back with a proposal made for you.